Acceptance of Terms

Value Propositions

Olivorn offers sanatorium care tailored for pensioners, combining individualized care plans, accessible facilities and multilingual staff to support daily comfort and restorative rest. Services are intended to support mobility and functional routines through supervised therapies, gentle activity programs and dietary planning adapted to personal needs.

Customer Segments

Primary recipients are older adults seeking short- or medium-term sanatorium stays, along with family members coordinating care and healthcare professionals arranging referrals. Offerings are structured to meet needs related to rest, light rehabilitation and social engagement within a Swiss care environment.

Channels

Clients and referrers may reach Olivorn via the website contact pathways, direct email at accounts@olivorny.com , telephone at +41 78 750 35 68, and through coordinated referrals with local health providers. Multilingual care coordinators support clear communication across English, German and French.

Customer Relationships

Olivorn maintains person-centred relationships by developing tailored activity and care plans, providing regular family updates, and offering flexible visiting arrangements. Staff work collaboratively with external providers when requested to support continuity of care and coordinated communication.

Revenue Streams

Revenue is generated from accommodation fees, structured care plans, therapeutic services and optional ancillary amenities such as spa access or nutritional consultations. Pricing reflects program length, level of clinical oversight and selected supplemental services, and is presented in itemised accounts.

Cost Structure

Key cost elements include skilled staff remuneration, facility operations and maintenance, clinical and dietary supplies, and investments in accessible infrastructure. Seasonal upkeep and the provision of multilingual staffing contribute to ongoing operational planning.

Key Resources

Facilities
Accessible sanatorium spaces, communal lounges and therapeutic areas adapted for older adults.
Personnel
Multilingual nursing and therapy staff, care coordinators and hospitality teams trained for assisted rehabilitation and rest-focused stays.
Administrative
Contact: accounts@olivorny.com ; Phone: +41 78 750 35 68; Business number: CHE-491.791.926 ; Address: Bahnhofstrasse 10, 8001 Zurich, Switzerland.

Key Activities

Care Delivery
Provision of supervised physiotherapy, occupational exercises and personalized daily plans.
Support Services
Meal planning, light therapy access and communal wellbeing activities coordinated for residents.
Coordination
Family communication, liaison with local health providers and management of visiting arrangements.

Key Partners

Healthcare Providers
Local clinicians and rehabilitation specialists who coordinate referrals and share care plans.
Service Suppliers
Regional suppliers for clinical and dietary provisions, and transport partners that support client access.

Metrics / Advantage

Operational Metrics
Occupancy rates, average length of stay and referral sources used to monitor capacity and resource allocation.
Client Experience
Periodic satisfaction feedback and family communication frequency inform service adjustments and care planning.